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How Does Our Online Notary Process Work?

How does this work?

The notary public will receive your document and upload it to the signing platform.

You will then receive a link to verify your identification. Follow the link to upload the images of your state ID and answer security questions.

Once your identity is verified, you will receive a link to follow to meet your notary via webcam and electronically sign your document.

The entire session will be recorded and saved as you and the notary public sign together.

When your session is complete, you will instantly receive an e-mail containing the notarized document set.

What do I need to download?

You will not need to download anything. Just make sure you have a webcam, microphone, and the latest operating system updated on your computer. Run Chrome, Safari, or Firefox. Others will not work. The web browser Chrome works best.

How do you verify my identification?

Knowledge Based Authentication (KSA) is used for identification confirmation. This is a state requirement because the notary cannot hold, bend, and inspect a physical copy of the signer’s identification. You have probably encountered KSA before. KSA requires that five security questions can be generated based on history found using social security number, credit report, and state-issued ID.

For example, you may be asked past addresses or the amount of your car payment. A minimum of five questions must be generated. Generally, five years of credit history are required to meet this threshold. If your credit reports are frozen or locked for any reason, KSA will not function. Four out of five questions must be answered correctly within two minutes. Two attempts can be made within 24 hours.

For KSA to work, you must:
-be a U.S. Citizen
-have a social security number
-have a U.S. mobile phone number
-have an e-mail that is NOT a Yahoo or Hotmail address
-hold a driver’s license or other state-issued ID (Passport will NOT work)
PHOTO ID

You must take a photo of your ID during the process. It must be straight on, not an angle. No flash, in good lighting, and the photo must be clear.

What happens after I pass the ID verification?

Our online notarization appointment can move forward. You will receive a link in your e-mail to follow at your appointment time. During your session, we will each turn on our microphones and webcams to see and speak with each other over the signing platform. The notary will ask to view your ID, ask you to state your name, and ask you a few questions to determine that you are able and willing to sign your document.

Your online notary will then apply her digital certificate signature and electronic stamp to complete your notarization. The webcam connection ends immediately once the notarization is complete. You instantly receive an e-mail with the completed document.

Can I do it on my phone?

It is not recommended. A computer or laptop will probably save you time and provide a smoother experience. The speed and reliability of your connection really matters.

Audio and video is uploading and downloading as you review and sign documents. That’s a lot of data! Receiving a simple text could be the tipping point that disrupts your transmission over the signing platform. Then the signing platform will drop everyone and you will have to start all over.

That said, several customers have successfully signed using only a smartphone. The best results were with Chrome as the default browser on the phone.

There are two of us who need to sign. Can we sign together?

If multiple people are signing remotely, you must have a separate e-mail and device for each signer. Couples, including married couples, cannot share a webcam nor microphone.

Each signer must have an individual computer or device, working audio, a microphone, and webcam. The browser on your device is important. Chrome, Firefox, and Safari will work. Linux, Internet Explorer, or Opera will not work. Chrome works best!

Make an Appointment

 

One Remote Online Notarization

Property Tax Loan Signing

Mortgage Loan Package Signing

 

DISCOUNTED PRICING

Discounts are offered for the following groups

  • Active duty uniform military personnel and veterans

  • Active duty sworn law enforcement personnel

  • Active duty sworn fire service personnel

  • Senior Citizens

SERVICES

We notarize the following Documents:

– real estate documents

– powers of attorney

– property tax loan documents

– medical directives and much, much more.

 

 

 

Effective 9/20/2021: We will impose a surcharge on credit cards that is not greater than our cost of acceptance. 

 

Texas Notary Public Fees

Online Notarization $25.00
An Online Notarization, also known as a Webcam Notarization, Remote Online Notarization or RON, is an electronic notarization conducted over the Internet, where a remote signer personally appears before a specialized Texas Online Notary Public, using live audio-visual technology. The digital document is electronically signed and notarized, meeting the standards adopted under Subchapter C. Chapter 406 of the Texas Government Code and Texas Administrative Code § 87.41. Acknowledgment / Proof of Acknowledgement – first signature $6.00
An Acknowledgement / Proof of Acknowledgement is a certification that a signer personally appeared before the notary, was identified by the notary, and formerly declared to the notary that the signer willingly signed the document for its intended purpose. Jurat – including oath or affirmation $6.00
A Jurat is a certification that a signer personally appeared before the notary with an unsigned document, was identified by the notary, was put under sworn oath or affirmation to attest the statements in the document were true, then signed the document is the presence of the notary. Verification – including oath or affirmation $6.00
A Verification is a certification that a signer personally appeared before the notary, was identified by the notary, acknowledged signing the document, was put under sworn oath or affirmation and verified the statements in the document were true. Oath-Affirmation – Witness/Deponent in a Deposition $6.00
The witness/deponent personally appears before the notary and is identified by the notary. The notary administers an oath or affirmation to the witness/deponent, including completion of the notarial certificate and seal. Certified Copy of Non-Recordable Document – per certificate $6.00
A Certified Copy of a Non-Recordable Document is a certification that a document was presented to the notary by the document’s custodian, was photocopied by the notary, and is a true, exact, complete and unaltered copy. The document is neither a public record nor a publicly recordable document. Certified Copy of Notarial Record – per page $0.50
A Certified Copy of a Notarial Record is a certification, pursuant to Texas Government Code § 406.014(c), that a preceding or attached document is a true, exact, complete and unaltered copy made by the notary of a notarial record, the original of which is held in the custody of the notary. The Texas Secretary of State suggests that all requests for copies of entries in a notary’s record book be made in writing through a certified letter to the notary’s official address on file. Requests should include the name(s) of the document signer(s), the type of document(s) signed, and the month and year of the notarization. All Other Notarial Acts – not otherwise provided for $6.00
Performing any other notarial act or completing a certificate and seal not otherwise provided for under Texas Government Code § 406.024.

Signing Agent Fees

Each real estate closing/loan signing is custom quoted, based on:

  • Scheduling and lead time
  • Total number of signers, including a non-borrowing spouse and any required witnesses
  • Representative capacity signers (attorney-in-fact for another individual, designated officer of an organization or legal entity, etc.)
  • Travel distance to the signing location
  • Conference room rental requirements (equity loans)
  • Timing of document delivery
  • Document package size
  • Printing requirements
  • Quantity and type of notarizations
  • Document scan back requirements
  • Completed document shipping requirements
  • Other unique transaction details.
Conference Room Rental Fee – $ Variable $
HELOC/equity cash back loan signings. Per the Texas Constitution, these types of loan closings are required to be closed at the office of an attorney, lender, or title company. If a conference room rental is needed, this charge will apply once scheduled, whether or not the closing is completed. Document Package Print Fee – $25.00 (up to 125 pages x 2 copies)
Additional pages are billed at $0.10 each. Documents are printed immediately upon receipt. This fee is charged whether or not a transaction is completed. Document Scan Back Fee (1-25 pages) – $20.00 
Normally related to a real estate transaction. Document Scan Back Fee (26-50 pages) – $35.00 
Normally related to a real estate transaction. Document Package Drop Off Fee – $35.00
Travel and delivery of completed document package to a FedEx Shipping Center or UPS Store for pre-paid overnight delivery. Non-notarized Document – Completed by Notary – $6.00
The notary public completes a form that is not notarized, relating to a function performed by the notary public in the current notary transaction. Forms of this type are normally generated by Title Companies, related to a real estate transaction. Non-notarized Document – Presented for Signature – $6.00
This is a document presented for signature that is not notarized. Normally, this is part of a real estate signing package. Signer – Copy of Identification – $15.00
Notary Arlington emails the closing agent / lender / title company / attorney a password protected link to access and print an encrypted .pdf file securely stored on the Adobe Document Cloud. This file contains the identification credential(s) of a signer participating in a real estate transaction. Signers Acting in a Representative Capacity (Real Estate Closing/Loan Signing only) – $25.00
Facilitating and journaling additional information for signers acting in a representative capacity. Examples include: attorney-in-fact for another individual, designated officer of an organization or legal entity, etc. (Fee per document package). Document Resigning – Lender/Title Company E&O (≤5 pages) – $65.00
Follow up visit requiring resigning of documents, due to Lender/Title Company errors & omissions. Five pages or less. Document Resigning – Lender/Title Company E&O (>5 pages) – $ Full Original Fee $
Follow up visit requiring resigning of documents, due to Lender/Title Company errors & omissions. (Over five pages or documents redrawn)

Please call for your quote today.

Travel / Time Charges

Discounted Mobile Service (9 am – 8 pm)     $25.00
Discounted Mobile Service (9 am-8 pm) is a travel charge to meet you at 2931 Ridge Road Ste 101-1020 Rockwall, Texas 75032, for 30 minutes of service. Locations beyond 10 miles may incur a mileage surcharge. This charge is separate from Texas Notary Fees. Standard Mobile Service (9 am – 8 pm)     $35.00
Standard Mobile Service (9 am – 8 pm) is a travel charge to meet you at a mutually agreed upon location (within 10 miles of2931 Ridge Road Ste 101-1020 Rockwall, Texas 75032), for 30 minutes of service. Locations beyond 10 miles may incur a mileage surcharge. This charge is separate from Texas Notary Fees. Late Evening Surcharge (8-10 pm)     $15.00
A late evening surcharge is applied to appointments scheduled between 8-10 pm. This charge is separate from Texas Notary Fees. Late Night Surcharge (10 pm – midnight)     $40.00
A late night surcharge is applied to appointments scheduled between 10 pm – midnight. This charge is separate from Texas Notary Fees. Overnight Surcharge (midnight – 8 am)    $90.00
An overnight surcharge is applied to appointments scheduled between midnight – 8 am. This charge is separate from Texas Notary Fees. Mileage Surcharge (>10 miles)      $2.00
A mileage surcharge is applied when a customer-designated location for service is greater than 10 miles from 2931 Ridge Road Ste 101-1020 Rockwall, Texas 75032. Charged at $2.00 per mile (one way). This charge is separate from Texas Notary Fees. Surcharge: Sunday Service     $20.00
A surcharge is applied for service required on a Sunday. This charge is separate from Texas Notary Fees. Surcharge: Extended Appointment Time (each 15 minute segment)     $15.00
Appointments for Express/Standard Mobile Service are scheduled for 30 minutes (unless otherwise noted in the estimate or invoice). Appointments extending beyond the scheduled time will incur a $15.00 surcharge, applied at the beginning of each additional 15 minute segment. This charge is separate from Texas Notary Fees. Toll Charges – $ variable $
Highway tolls charges incurred (round trip) are billed as a Travel Charge. This charge is separate from Texas Notary Fees. Surcharge – Collar County Service      $50.00
Service outside Tarrant, Dallas, Johnson and Ellis counties will incur a collar county travel surcharge. This charge is separate from Texas Notary Fees.

Miscellaneous Fees

Customer Late Cancellation – $ Full Original Fee $
Cancellations made less than two hours from the scheduled appointment time will incur a cancellation charge equaling the full amount of the notary/Form I-9 Verification/Signing Agent Service fees and the associated travel charges, as documented in the estimate or invoice. Customer No-Show – $ Full Original Fee $
A customer who is a no-show to a scheduled appointment will incur a cancellation charge equaling the full amount of the notary/Form I-9 Verification/Signing Agent Service fees and the associated travel charges, as documented in the estimate or invoice. Customer Proof of Identity Issue – $ Full Original Fee $
Texas has specific identification requirements to all signing parties participating in a notarization transaction. Inability to complete a scheduled transaction, due to any signer identification issue (no valid identification credential issued by the federal government or any state government, containing their photograph and signature | inability to provide a credible identifying witness, etc.) will incur a cancellation charge equaling the full amount of the notary/Signing Agent Service  fees and the associated travel charges, as documented in the estimate or invoice. Customer Late Arrival – $ Full Original Fee $
Appointments are scheduled for 30 minutes, unless otherwise noted on the estimate or invoice. The late arrival of a customer which prevents a transaction from completing within the scheduled time frame (and the appointment cannot be extended, due to other scheduled appointments) will incur a cancellation charge equaling the full amount of the notary/Signing Agent Service fees and the associated travel charges, as documented in the estimate or invoice. Customer Failure to Complete Transaction – $ Full Original Fee $
Any scheduled transaction that fails to complete, due to the unwillingness or inability of a customer to complete the transaction (including not having qualified witnesses available, when required), will incur a cancellation charge equaling the full amount of the notary/service fee and the associated travel charge, as documented in the estimate or invoice.
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